Manage Contributors
Last updated
Last updated
It is common to observe contributors using different accounts, email addresses, or usernames across different integrations. DevDynamics automatically merge accounts if email addresses are the same. However, for many integrations DevDynamics don't get access to the contributor email hence automatic merge is not possible.
Team leads or managers can merge different accounts of the same contributor using DevDynamics Merge capability.
Go to the merge contributor setting page (settings -> Contributors)
Search for the contributor. You will be presented with a list of all the accounts that match the search text.
Choose the accounts that belong to the same person and click on the Merge button located at the top.
Select the account on the popup that has a valid email address, and then click on the Merge button at the bottom
Records in csv with modified as true are account where our system suggest the correct business email address. Review system modified records and if email is not correct, please correct them.
You can also add contributors to the team on this page
Search for contributor
Click on Action Assign To the team
Select the team (To create a team check https://docs.devdynamics.ai/setup/manage-teams) and click on the Assign to Team button
If the contributor's email is missing, provide the email id and then complete the step Step 3
To perform bulk merge, click on bulk merge button. It will allow you to download csv with all contributors account.
Provide the correct email address for all accounts where email is missing or email is not matching your business email. For example, in below screenshot email id for 4 accounts inside red box is not matching business email.
After finishing the edit, please upload back the csv.
